Indian Journal of Community Medicine

ORIGINAL ARTICLE
Year
: 2021  |  Volume : 46  |  Issue : 1  |  Page : 15--19

Cost of outpatient department services at a community health center of Bankura, West Bengal


Sumana Samanta1, Dibakar Haldar2, Daliya Biswas3, Sourav Lo4, Indrajit Saha2 
1 Department of Community Medicine, HIMS, Varanasi, Uttar Pradesh, India
2 Department of Community Medicine, B S Medical College, Bankura, West Bengal, India
3 Department of Community Medicine, North Bengal Medical College, Siliguri, West Bengal, India
4 Department of Community Medicine, CMOH Office, Bishnupur Health District, West Bengal, India

Correspondence Address:
Dr. Dibakar Haldar
Anandapally, Sitko Road, Duttapara, Baruipur, Kolkata - 700 144, West Bengal
India

Background: Changing trends of privatization and globalization of health care compel the hospitals to practice cost accounting for providing accurate information about the cost of patient care. Objectives: The objectives were to determine unit cost and to identify major cost areas of outpatient department (OPD) services provided by the community health center (CHC) of Bankura district, West Bengal. Materials and Methods: A cross-sectional study was conducted at Amarkanan CHC in 2016. Work sampling (WS) and time motion (TM) study were conducted for assessing the workforce cost, otherwise complete enumeration was done to assess the cost of different service areas such as medicine, logistic, maintenance, transport, electricity, building, equipment, and furniture. A predesigned pro forma and a questionnaire were used for WS and TM study and for interviewing the key informants for collection of information pertaining to different costs. Unit cost of different services as well as overall unit cost was estimated. Results: If a patient received injection, undergone dressing, and had electrocardiogram and X-ray both done in a day, then the total cost of OPD services for workforce was Rs. 85.33/. Cost of logistics per patient per day was maximum in X-ray room. Manpower exerted the maximum cost incurred by the government to conduct OPD in Amarkanan CHC. Overall, the unit cost in OPD incurred by the government was Rs. 44.53/-. Conclusion: Close monitoring is required by aligning the staffing pattern and patient activities and having adequate number of staff with right skill at right place and time for efficiency, productivity, and cost-effectiveness.


How to cite this article:
Samanta S, Haldar D, Biswas D, Lo S, Saha I. Cost of outpatient department services at a community health center of Bankura, West Bengal.Indian J Community Med 2021;46:15-19


How to cite this URL:
Samanta S, Haldar D, Biswas D, Lo S, Saha I. Cost of outpatient department services at a community health center of Bankura, West Bengal. Indian J Community Med [serial online] 2021 [cited 2021 May 6 ];46:15-19
Available from: https://www.ijcm.org.in/article.asp?issn=0970-0218;year=2021;volume=46;issue=1;spage=15;epage=19;aulast=Samanta;type=0