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SHORT COMMUNICATION Table of Contents   
Year : 2014  |  Volume : 39  |  Issue : 3  |  Page : 175-177
Health issues amongst call center employees, an emerging occupational group in India


Department of Community Medicine, University College of Medical Sciences and Guru Teg Bahadur Hospital, Delhi, India

Correspondence Address:
Dr. Jeyapal Dinesh Raja
Department of Community Medicine, University College of Medical Sciences and Guru Teg Bahadur Hospital, Dilshad Garden, Delhi-110 095
India
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Source of Support: None, Conflict of Interest: None


DOI: 10.4103/0970-0218.137156

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Call center sector in India is a relatively new industry and one of the fastest growing sectors driving employment and growth in modern India today. While employment in the business process outsourcing (BPO) sector has meant that young adults are reaching their career milestones and financial goals much earlier than before, surveys and anecdotal evidence show that workers in the BPO sector experience high levels of stress and its related disorders, primarily due to its contemporary work settings. Safeguarding the health of youngsters employed in this new, growing economy becomes an occupational health challenge to public health specialists.


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  2007 - Indian Journal of Community Medicine | Published by Wolters Kluwer - Medknow
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